Privacy Policy for NutraBite Provisions
At NutraBite Provisions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our online platform and the services we offer, including our food markets, fresh produce, artisanal bakery goods, international and local groceries, catering, local delivery, and in-store workshops on food preparation.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information You Provide: This includes information you provide when you register for an account, place an order, sign up for a workshop, request catering services, subscribe to our newsletter, or contact us directly. This data may include your name, email address, postal address, phone number, and payment information.
- Transaction Information: Details about the products and services you purchase through our online platform or in-store, including transaction amounts, dates, and payment methods.
- Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services, including processing your orders for groceries, bakery items, and fresh produce, arranging catering, and managing local deliveries.
- To manage your account and registration for workshops or other events.
- To process payments and complete transactions.
- To communicate with you, including sending order confirmations, delivery updates, and information about our products, services, promotions, and workshops.
- To improve and personalize your experience on our online platform, including recommending products and services tailored to your interests.
- To monitor and analyze trends, usage, and activities in connection with our services, for purposes of research, marketing, and advertising.
- To detect, prevent, and address technical issues, fraud, or other illegal activities.
- To comply with legal obligations.
3. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may share your personal information for any other purpose with your explicit consent.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: Request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: Object to our processing of your personal data, under certain conditions.
- Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Third-Party Links
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children’s Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- NutraBite Provisions
- 315 Geylang Road, Unit 02-05, Singapore, Singapore, 389280